When you access the website your device's public IP address is being recorded, along with the device details such as the Operating System, browser details (User Agent) and date & time the page is requested. All your activities are being logged on the server side. This is absolutely necessary data on the technical level to provide you access to the website.

In case you contact us your name, email address, phone number may also be kept. It also may be required that you provide sensitive information like your existing domain and/or hosting account usernames and passwords, access to business email accounts and all the other kind of accounts that will be necessary to provide you with the appropriate services. In some other cases we will create/buy hosting, email, domain accounts or some other accounts necessary to conduct business on your behalf. Therefore, we may have access to your personal accounts. This is necessary to provide you with website and application development services.

You are not required to disclose your real name while contacting us. However, you should always contact us under the same credentials so you will be clearly identifiable. In some limited circumstances you may be required to disclose your real name and some additional details to us e.g. your address, birthday, some financial information and so on. In this case a detailed reason will be provided why is that necessary to provide those details (e.g integration of payment systems and/or obtaining EV SSL certificate). You have right to not provide these details. However, in that case providing some specific services may be impossible.

This privacy policy is being periodically updated, it is your responsibility to always checkout the latest privacy policy. The latest privacy policy is always available on the website. The modification date is always provided so you can differentiate if any changes were made. If you are a customer you may be notified about significant changes by email.

The website uses cookies in order to provide you with personalized services. Cookie is a small text file placed by websites to your computer in order to make your browser uniquely identifiable. Cookies are required for proper operation of the website, turning off the cookies will make some services of the website unavailable.

The website does not use JavaScript local storage, pixel flags or flash cookies for user identification.

The website may use third party marketing and statistics tools such as Google Analytics to provide better targeted services. These services use their own cookies and your IP address and device details may be transmitted and stored in US based data centers.

The website uses a third party hosting service, which means that your IP address and other technical information is being recorded and accessible by the hosting service provider.

In case if you do not have your own hosting environment (in the most cases you do not), it may be necessary to host your website/application using a third party hosting service. If this is the case the hosting provider also will have access to your business email accounts, website files and databases (if applicable). Although we may provide you with advice and/or buy domain names and hosting on your behalf, it is your responsibility to be aware of the privacy policy of the particular hosting provider that you want to use.

If you would like to avoid your device being identifiable by Cookies, marketing and/or statistics services you may consider using private browsing mode (consult your browser manual for more details). Moreover, if you would like to hide your real IP address you may consider using proxy or VPN services. You may also wish using the tor browser bundle www.torproject.org which may solve your all concerns at once.

Your personal information is confidential. It is not being sold or shared with any third party, unless we have explicit permissions granted by you, for example, to provide you with a service that you have requested. Or in circumstances outlined by law (e.g. court warrant).

All our devices are password and 2FA protected and only accessible by us, with full hard disk encryption to make sure that no one can gain unauthorized access to the data even if they have physical access to the devices. All the backups on the removable and cloud storage are also encrypted. Antivirus software along with advanced network firewalls are in use to make sure your data security and integrity.

You may request change of your personal information at any time in writing, by email. You need to quote your unique customer token/code. If there is any suspicion that your token was compromised, we may take additional steps to identify you e.g. by phone call or text.

If you have any concern or complaint how is your privacy being handled please get in touch with us.

We will try to:

1. Acknowledge receipt of all complaints within 7 business days.
2. Resolve all complaints within 50 days. This may not be possible in all circumstances.

Where we cannot resolve a complaint within 50 days, we will notify you of the reason for the delay as well as an indication of when or if we expect to resolve the complaint.

Our contacts found on every page's footer and also on contacts page